Contact Center Solutions
Nuance provides tailored, phone-based Customer Service Solutions that that help financial institutions deliver innovative, differentiated and cost-effective customer care. Our experience with 14 of the top 15 banks in the U.S. provides us unique insight into consumer preferences for self-service, enabling you to earn happy, loyal customers.
Multimodal Messaging, Dictation and Search Solutions
Nuance’s patented speech and text input applications enable faster, easier navigation, messaging and search across a wide array of device platforms. These multimodal solutions are easily customizable to enhance device utility and team productivity. Nuance’s expertise in language development, speech science and UI design, may be leveraged to create Industry/Business specific text input language databases, speech grammar models, text keyword search files, and user interfaces that best meet your unique needs.