Nuance Demonstrates Leading Voice Biometrics Solutions, Shares Stage with Key Customers at 2014 Opus Voice Biometrics Conference
Banco Santander México, U.S. Bank Join Nuance to Showcase Value of Voice Biometrics for Customer Experience, Security; Nuance Forges Partnership with TrustID
BURLINGTON, Mass., – May 14, 2014 – Nuance Communications, Inc. is participating this week in the Opus Voice Biometrics Conference at the Fairmont Hotel in San Francisco from May 14-15, 2014. Nuance is showcasing its broad portfolio of voice biometrics solutions and providing visitors with first-hand demonstrations of the technology. Joining Nuance at the conference are executives from Banco Santander México and U.S. Bank. Executives from both organizations are sharing their experiences regarding how they are applying voice biometrics technology to transform the customer experience.
Nuance voice biometrics solutions allow customers to use their voice as their password, creating an effortless yet secure experience. Customers are no longer forced to remember PINs, passwords, or security questions when proving their identity and instead can conveniently and effortlessly use their voice when authenticating. Nuance voice biometrics technology leads the industry, with over 40 million voiceprints deployed by enterprise organizations, representing over 80% of the commercial market. (Opus Research: Research Report: Voice Biometrics Vendor Survey and “IntelliView” 2013, July 2013).
For media: To make an appointment to speak with an executive from Nuance, please contact Casey Bush/Lora Friedrichsen at 949-608-0276 or Erica Hill at 781-888-5518.
What: Nuance at the 2014 Opus Voice Biometrics Conference
When: May 14-15, 2014
Where: Fairmont Hotel, 950 Mason St, San Francisco, CA
Why: Nuance showcases its broad portfolio of voice biometrics solutions at the 2014 Opus Voice Biometrics Conference. Visitors of the conference will hear from two Nuance customers, Banco Santander México and U.S. Bank, to gain an understanding of how they are using voice biometrics to transform the customer experience. Nuance will provide insight into its voice biometrics solutions including FreeSpeech, VocalPassword, Nuance Forensics and FastReset.
Nuance will also discuss its new partnership with TrustID, a leader in phone verification technology. The partnership will allow the two companies to enhance the authentication process within contact centers, an area of ever-increasing consumer frustration, while simultaneously reducing fraud with a robust and holistic approach to security.
About Nuance Communications, Inc
Nuance Communications, Inc. is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit www.nuance.com.
Nuance and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc. or its subsidiaries in the United States of America and/or other countries. All other company names or product names may be the trademarks of their respective owners.
Casey Bush/Lora Friedrichsen