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Industry Stalwart Robert Palmer Leads Managed Print Services Webinar Series to Help Providers Improve Customer Retention and Increase Profits

Series Kicks off on April 11 with “Productivity: The Real MPS Value Proposition”

BURLINGTON, Mass., – April 3, 2013 – Due to growing demand for Managed Print Services (MPS) from organizations looking to reduce costs and increase operational efficiencies, MPS providers face an increasingly competitive market and knowledgeable customer base. A free webinar series organized by Nuance Communications, Inc., a leading provider of speech and imaging solutions, and The Imaging Channel will examine how providers can develop and bring to market MPS strategies that improve customer retention, differentiate them from competitors and increase profits.

In total, there are three planned webinars directed to MPS providers looking to develop profitable MPS business models. The initial session – called “Productivity: The Real MPS Value Proposition” – takes place on April 11, 2013 at 2:00 p.m. ET. To register and to view the entire series, please visit:

The expert presenter in the webinar series is Robert Palmer, an independent market analyst and consultant. With more than 20 years of experience in the printing industry, Mr. Palmer has covered technology and business sectors for prominent market research firms such as Lyra Research and InfoTrends. He was managing editor for the Hard Copy Observer for six years and more recently served as director of office document services for Photizo Group.

“With reducing expenses a top business priority, organizations of all sizes are moving toward managed print services as a means to reduce output costs. This webinar series will explore strategies for MPS engagements that can help service providers meet their customer demands while increasing contract revenues and avoiding the commoditization of MPS,” said Mr. Palmer.

The Nuance MPS software portfolio includes Equitrac print management and cost recovery software, Nuance eCopy ShareScan scanning and workflow solutions, and Nuance OmniPage, PaperPort, PDF Converter Professional and eCopy PDF Pro Office desktop applications.

Nuance MPS software boosts personal productivity, increases departmental efficiency and streamlines enterprise workflows. It delivers an end-to-end solution that supports workflows from MFPs to desktop and mobile devices to the cloud.

Nuance has global channel partnerships with nearly every MFP and scanning vendor, including Brother, Canon/Océ, Fuji Xerox, HP, Kodak, Konica Minolta, Kyocera, Ricoh/IKON, Visioneer and Xerox – each of which currently sells or bundles Nuance solutions through dealers or as part of MPS portfolios.

About Nuance Communications, Inc

Nuance Communications, Inc. (NASDAQ: NUAN) is a leading provider of voice and language solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with devices and systems. Every day, millions of users and thousands of businesses experience Nuance’s proven applications. For more information, please visit

Trademark reference: Nuance, Equitrac, eCopy ShareScan, OmniPage, PaperPort, PDF Converter Professional, eCopy PDF Pro Office and the Nuance logo are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other company names or product names referenced herein may be the property of their respective owners.

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